Totally love the bed...now it's assembled and in situ, however...
Only given 4 stars based on the whole experience....
5 stars for the order process and help during that, excellent customer service
5 stars for delivery service, faultless
5 stars for the finished article
4 stars for the assembly process...It is definitely a two man job and took us 3.5 hours in total. I would liken it to an Ikea experience, goes well then you hit a frustrating bit.
Please (if the instruction writers are reading this) make the last step more user friendly as it took two of us over 30 mins to figure out where the support bar went. FYI....for future purchasers, it runs across the bed....the screw holes as shown in the diagram aren't really screw holes as such.