Delivery Process


Location Weekday Delivery Weekend Delivery
Selected Mainland UK Standard Delivery £29.99 £39.99
Northern Ireland, UK Islands and Overseas Cannot Deliver Cannot Deliver

£29.99 Selected Mainland UK Standard Delivery*

Our Selected Mainland UK Standard Delivery charge is £29.99, no matter how many products you order. For our upgraded Weekend Delivery option, delivery costs £39.99. Our experienced delivery teams are able to deliver up to the third floor and to a room of your choice.

Where do we deliver

There are a selection of delivery postcodes that we aren’t able to deliver to on a Sunday, at the weekend, or at all if it’s overseas. For a full list of these postcodes, please see the table below.

Postcode Location
BT Belfast
GY Guernsey
HS Outer Hebrides
IM Isle of Man
IV1 Inverness
IV3 Inverness
IV21-IV23 Inverness
IV25-IV27 Inverness
IV40-IV59 Inverness
JE Jersey
KA27 Kilmarnock
KW Kirkwall
PA20-PA80 Isle of Gigha
PH30-PH49 Perth
TR21-TR25 Truro
ZE Lerwick

Delivery Cut Off Time

Our delivery cut off time for next day delivery is 16:00 if the item is in stock. Please place your order via our website or over the phone before 16:00 if you’d like your order to be delivered the following day.

Our Delivery Process

   Once you have placed your order, either online or with a member of our team, you will receive a confirmation email with your invoice, order number and selected delivery date. If you need to contact us about anything to do with your order, the reference that starts with a ‘D’ will help us locate you on the system.

   If your products are in stock you will be sent a text and email of your allocated two-hour time slot the night before your chosen delivery day.

   If your goods are currently not in stock we will send you regular updates and will let you know as soon as the stock is ready for delivery. You’ll then be able to book in a delivery date that is most convenient for you.

   On the day of delivery you’ll be sent a confirmation of your two-hour time slot along with your unique tracking link. With our fully trackable delivery service, you’ll be able to see the status of your order when it is on the move so we can provide you both a high-quality and reliable service. You’ll also receive a call from your delivery driver 30 minutes before they are due to arrive, so you’ll know when to expect them.

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