The bed is excellent, really well made, straightforward to put together and looks great. Delivery however was not good, hence the loss of one star. A customer service lady had rang me several days before delivery to let me know the delivery day. She specifically said that the delivery team would have full PPE and take the parts up to room. However on the arrival the delivery guys with no masks came in the house and just dumped it in my hall, took pictures and said they’re not allowed to take things upstairs and went. The boxes are big and heavy, it clearly states on the box it’s a 2 person lift and my wife had a sore wrist making getting the bed upstairs v. difficult and painful. Just bare this in mind.