Delivery

£19.99 UK Standard Delivery

Our Standard UK Delivery charge is £19.99, no matter how many products you order. For our upgraded Weekend Delivery option, delivery costs £29.99. Our experienced delivery teams are able to deliver up to the third floor and to a room of your choice.

£29.99 Scotland Standard Delivery

Our Standard Scotland Delivery charge is £29.99, again regardless of how much you order. For our upgraded Weekend Delivery option, Scotland deliveries cost £39.99. Please note that we are not able to deliver to all Scotland postcodes on the weekend. To find out if you are eligible for weekend delivery, please enter your postcode at the checkout.

Where do we deliver

There are a selection of delivery postcodes that we aren’t able to deliver to on a Sunday, at the weekend, or at all if it’s overseas. For a full list of these postcodes, please click here.

Our Delivery Process

  Once you have placed your order, either online or with a member of our team, you will receive a confirmation email with your invoice, order number and selected delivery date. If you need to contact us about anything to do with your order, the reference that starts with a ‘D’ will help us locate you on the system.

  If your products are in stock you will be sent a text and email of your allocated two-hour time slot the night before your chosen delivery day.

  If your goods are currently not in stock we will send you regular updates and will let you know as soon as the stock is ready for delivery. You’ll then be able to book in a delivery date that is most convenient for you. We’ll keep you updated approximately every two weeks so that you know the status of your order.

  On the day of delivery you’ll be sent a confirmation of your two-hour time slot along with your unique tracking link. With our fully trackable delivery service, you’ll be able to see the status of your order when it is on the move so we can provide you both a high-quality and reliable service. You’ll also receive a call from your delivery driver 30 minutes before they are due to arrive, so you’ll know when to expect them.