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The
danetti
Experience

See what our customers have to say about their experience with danetti.
Great communication at every stage from purchase to delivery. A Vickress - Doncaster
I was impressed with the communication from the moment my order was made. S Bloxidge - Sutton coldfield
Prompt service, with very efficient, tracked delivery. M Payne - Waterlooville

77.6% Of our reviews on TrustPilot are 5 stars


Everything , the sales person I spoke to was so helpful and was so patent. I spoke to her a couple of times and placed my order through her. Delivery was easy, kept me informed and they were very respectful. G Oliver - Bedford
Simple to browse website, simple to purchase process. Useful 'what to expect ' videos. J Gaska - Mansfield
The product is of very good quality and I would not hesitate to recommend it. M Fowler - Southampton
Good fast delivery and the product was very well made J Moden - Cambridge
Efficient and wonderful service - the delivery men even took the boxes into my lounge for me as I was on my own at home N Dowell - Surbiton
Great, informative website, easy to navigate. Very fast delivery, with excellent communication, and lovely quality furniture. J Hazelton - Amersham

Best of Houzz 2016 - Client Satisfaction

This professional was rated at the highest level for client satisfaction by the Houzz community

Awarded on 11 January 2016.

Swift and professional and the products look fantastic (I am still waiting for a set of fixings for one of my chairs though!) P Elliott - Ipswich
I was able to purchase the products but delay delivery to suit my availability. The products look great and are really good quality. P Wasps - Walton-on-thames
Everything ! changed order and sales staff very helpful , nothign too much trouble , delivery agent very polite, quality of furniture very good and prices very reasonable J Hodgson - Witham

We follow the Furniture Ombudsman code of conduct. As a full member we are committed to doing things the right way.

When I contacted Danetti to advise chairs not suitable. Danetti representative I spoke to was extremely helpful and polite. Great to experience good customer service. Well done Danetti. M Stott - Glasgow
Customer service, Sophie, who ensured that both parts of a split delivery actually arrived with 24 hrs of each other, thus ensuring that we have a set of table and chairs at the same time. Very many thanks for that input! C Finch - Bath
Good customer service from Danetti on the phone and comprehensive information regarding delivery J Harris - York
Within 3 days of ordering product I received numerous texts and phone calls updating my order , very impressed , would def order from Danetti again as Also very pleased with product. Thank you R Pittard - Loughton
Very quick delivery. Friendly delivery guys who communicated well and were happy to carry it up 2 flights of stairs for me. Very easy to put together L Barnes - Peterborough
Customer service - the call after I purchased your product. K Parker-geddes - Ringwood
The quality is fantastic and the furniture looks lovely. Superb customer service too. M Lansbury - Milton keynes
Being able to track my delivery on line and know The whereabouts of the delivery vehicle at all times. Helpful to have a call when 30 mins away. S Campbell - Chepstow
Product is immediately available, no need to wait months for a delivery. Product is exactly as described on the website and delivery was fast too. I Hertz - Tadworth

7.7/10 Overall rating on Trustpilot.


The service regarding the delivery was excellent with a very clear delivery time agreed and stuck to. The product was very good quality and so easy to assemble. P Bachmann - London
very high impression especially with delivery process and courtesy calls. R Jackowski - Castleford
The quality of the chairs we only ordered 2 to test out we are so pleased we will be ordering more and great customer service what a refreshing change thank you l Kitchin - Southport
Hi from start to finish service was excellent from sales staff to delivery. Thanks you k Nicol - Paisley
Speedy delivery especially as the lead time was 3 weeks! M Oliver - Forest row
Looks stylish, good value, prompt delivery, good service. C Hann - Epsom

Recommended on Houzz

The Houzz Community recommends this professional.

Awarded on 10 February 2016

Delivery was fantastic. Very helpful Customer service C Hubbard - Ely
The speed with which I received the chairs was excellent. I'm hoping to receive my white gloss Fern extendable table soon too. I can't wait to see the chairs and table together. K Murphy - Wembley
The entire transaction was straightforward and the communication gave me the confidence required when spending a not insignificant amount 'on trust'. D Phillips - Cobham
The whole experience ws positive. Helpful informative staff. Quality product. Delivered on time by top blokes L Evison - Newark
Fantastic service, could not ask for more. Extremely professional from order to delivery. Thank you C Durrant - Whitchurch
The chairs are perfect and reflect the description given on the website. From the ordering to delivery everything was dealt with professionally and courteously, you have a great product and a great team. Thank you K Douglas - Crewe
The order was easy to place, the products were available and said would be with us within 10 days which is excellent compared to other companies, the order actually arrived one week after ordering which was amazing. Great products. s Pitchford - Daventry
I am very impressed by Danetti that products I purchased were wonderful quality and great design as I saw on the webpage and shipping of items took less than a week. I also like Danetti's email/text service on delivery. Very impressed. Thank you. H Choi - Cambridge
Chairs are of good quality. Customer services were very helpful when I had a query regarding placing an order online. Kept up to date via emails on the progress of my order which arrived on time and was delivered by 2 very polite delivery men. A Martin - Arbroath
From the excellent handling of our initial enquiry to dealing with a knowledgeable lady who was very pleasant and friendly when taking out order. Also the email contact keeping us informed at all times. A pleasure dealing with Danetti. L Sykes - Nottingham
The keeping you updated with delivery time and the politeness of everyone I have dealt with from the confirmation of the order right through to the delivery driver well done everyone 10/10 J Gascoigne - Kirkby-in-ashfield
How easy it was to order plus the quickness it was delivered bang on the 10 days it said, Danetti kept us informed through out and the items are excellent and finished to a very high standard. A Kinnaird - Aberdeen
Efficiency of service and the quality of the products M Choong - Sittingbourne
The delivery men were happy and chirpy, refreshing change C Smith - Broadstairs
Exactly what I ordered ! Very pleased with table and chairs. They look great. D Davies - Warwick
Speed of delivery and communication beofore hand were excellent. S Livings - Twickenham
How beautiful the table is and seems to be very good quality as it's always a bit risky buying something on the internet without having been able to see it beforehand M Mendall - Edgware
My table and chairs, they look absolutely great, I love them. M Welch - Bradford
The quality and design of the furniture. As a kitchen design company we rely on good products especially when ordering online. We were not let down at all on this order, each product was perfect and completed our clients new kitchen perfect. K Ranson - Newcastle upon tyne
Table is very nice and of high quality for the low price. The delivery men were efficient and helpful. A Lewiston - London